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 This
automated monitoring service uses the Internet to gather
instrument information without operation intervention.
System experts can identify potential technical issues from
a remote location and resolve them before they impact your
lab's operating efficiency. Using firewall friendly
technology, an automated PROService system remotely monitors
select data every eight seconds and sends it via the
Internet to the Beckman Coulter server. PROService
automatically monitors trends in your system and scans for
potential causes of downtime. By proactively examining these
performance trends, Beckman Coulter can ensure that your
system is running at optimal capacity and often prevent
problems from occurring, increasing uptime.
 There's
no need to worry about patient privacy issues, since the
unique technology looks only at instrument performance, not
patient results. PROService provides your lab with several
layers of protection to ensure patient data is not
accessed.
Other
Key Features
- Tracks critical system parameters and sends alert messages
prior to instrument downtime
- Enables field service engineers to conduct preemptive
service, thus avoiding downtime
- Increases response time and repair accuracy, minimizing
costs
- Reduces lab's workflow interruptions, maximizing
laboratory staff time
- Displays current and historic instrument trends
- Enables labs to participate in the metering program for
convenient reagent ordering and replenishment
Terms and Conditions
- Beckman Coulter may, at its sole discretion, change the
features and services offered in the PROService service at
any time.
- The service probe remains the property of Beckman Coulter
and will be installed at the completion of your network
connection.
- Customer is responsible for Internet access connection.
Request More Information >>
* Available for United States and Canada
only.
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PROService
