hc1.com® Healthcare Relationship Cloud
Instantly gain insights into laboratory performance, drive more informed decision-making and foster richer collaboration, all while using a cloud-based CRM system. hc1.com* is designed to help you better identify and manage the needs of healthcare customers. This system consolidates up-to-the-minute insights and information for every customer interaction, giving all team members access to real-time, actionable data that builds value for the customer.
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Sales & Pipeline Management
Facilitate an environment of communication, shared vision and unity of purpose in the sales organization. Get insight into opportunities, challenges and daily progress to enhance collaboration and close deals fast.
Enhance customer satisfaction by ensuring issues are resolved quickly and effectively. Experience accurate reporting, ongoing tracking and fast follow-up of client concerns—all from one centralized system.
Lab Performance Transparency
Efficiently track laboratory performance across departments. Reduce workload and errors and gain real-time perspective that can enhance communication and improve TAT.
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Streamline processes, improve customer service and strengthen clinician relationships. With this tool, exceptions are automatically communicated to your customer, for fast and easy management and less workflow disruption.
Ancillary Financial Insights
Gain a more accurate financial picture of laboratory operations. Capture important financial data that can increase high-value payers and cost per test volume/accounts, as well as improve turnaround times.
Discover Additional Clinical Information Management Tools
*hc1 for Beckman Coulter is not available for sale outside of the U.S. and Canada. hc1.com and hc1 are registered service marks in the U.S. and other countries.
†REMISOL Advance is a trademark or registered trademark of Normand-Info SAS in the United States and other countries. Used under license.
‡Not all products available in all regions. Contact your local Beckman Coulter representative for availability