DxS Diagnostics Excellence in Service

In an environment where there is increasing pressure to deliver higher quality of care, laboratory leaders seek to mitigate risks while accelerating turnaround times (TAT). Meanwhile, greater testing demands, fewer resources and unplanned downtime can lead to inconsistent TAT, slowing intervention and creating stress for patients.

Downtime is complex. It can be caused by any number of factors, from planned maintenance to unforeseen circumstances - any condition that interrupts the delivery of test results. Laboratories must account for them all, and that can be challenging.

When turnaround time is negatively affected, it isn’t just a lab problem. It’s also a problem with significant consequences for patients, clinicians and the hospital.

For example, inconsistent turnaround time hinders patient care. Not only are there increased healthcare expenses related to downtime, there can also be a delay in crucial medical interventions.

When a laboratory instrument goes down unexpectedly, doctors and patients may lose valuable time while waiting for life-saving answers.

Every diagnostic and clinical laboratory has its unique challenges. With the right service and support, your laboratory can be equipped to maximize uptime and get on the path to success.

Imagine the value of a service partner that could help you:

• Minimize the risk of unplanned downtime by showing you proactive ways to identify problems before they occur
• Increase your confidence in laboratory performance by leveraging data already in your lab, optimizing laboratory performance and workflow and maximizing instrument up time
• Achieve fast and consistent turnaround time through greater operational efficiency, so you and your staff can focus on adding value to patient outcomes and the care continuum

Every laboratory has its unique challenges. But the road to success can be easier when you have a trusted partner by your side.

Discover the DxS Difference